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VA NY Harbor Healthcare System

Pharmacy

The VA NY Harbor Healthcare System Campus pharmacies process thousands of prescriptions daily. Many prescriptions are filled by the Central Mailout Pharmacy (CMOP). Prescriptions may be refilled by phone or the Internet on My HealtheVet.

Services Offered

Automated Refill Line

An automated refill line is available for all patients. Please call 1-888-207-2004.

  1. After you have dialed the number, wait for the automated attendant to answer.
  2. Enter your entire social security number, then press the # key. Wait for an answer.
  3. Press 2 for Pharmacy Options, then wait for an answer.
  4. Press 1 for refills, then wait for an answer.
  5. Enter the prescription number, then press the # key. Wait for an answer.
  6. To refill additional prescriptions, press 1 and repeat the process.

If you are using the automated refill line, all refills should be ordered at least 10 days prior to when the refill is due to insure prompt processing and delivery time.

Internet Refill

Prescriptions may also be filled online using VA's My HealtheVet program. You will need a user ID and password to log in. If you do not have one, you can easily get one by registering online. You can also visit the Voluntary Service and speak to one of our MyHealtheVet In-Person Authenticators for training and assistance with My HealtheVet.

Refills at the Pharmacy

All veterans are encouraged to refill their prescriptions by phone or Internet. Because of our patient workload, prescriptions cannot be refilled at the Campus pharmacy window.

Drug Information

Please visit My HealtheVet for information about any prescription you may be taking. You can also visit the VA National Formulary web site for drug information.

Brooklyn Campus Hours

Outpatient Pharmacy, Outpatient Center (OPC) Rm B-614
Monday - Friday 9:00 a.m. - 5:30 p.m.
Inpatient Pharmacy, Ground Floor
Open 24 hours a day, 7 days a week, 365 days a year.
Pharmacy Administration, Outpatient Center (OPC) Rm B-614
Monday - Friday 8:00 a.m. - 4:30 p.m.

Manhattan Campus Hours

Outpatient Pharmacy, Main Lobby
Monday - Friday 9:00 a.m. - 5:30 p.m.
Inpatient Pharmacy, Ground Floor
Open 24 hours a day, 7 days a week, 365 days a year.
Pharmacy Administration, Ground Floor
Monday - Friday 8:00 a.m. - 4:30 p.m.

St. Albans Community Living Center Hours

Inpatient/Outpatient Pharmacy, First Floor, main corridor
718-526-1000 x2343
Monday - Friday 8:30 a.m. - 5:00 p.m.
Pharmacy Administration, First Floor, main corridor
Monday - Friday 8:30 a.m. - 5:00 p.m.

All of the above services, except for the inpatient pharmacy, are closed on all federal holidays.

Contact Info

Location

  • Brooklyn, Room B-614
    Manhattan, Main Lobby
    St. Albans, first floor

Contact Number(s)

  • 888-207-2004

Hours of Operation

  • 24 hours a day
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