Visitor Information
Locations
The VA New York Harbor Healthcare System serves veterans from the Manhattan, Brooklyn, Queens, Staten Island and the surrounding 5 boroughs of New York. In addition to our main medical center in Brooklyn, we offer a number of services to our patients in several community-based outpatient clinics.
Waiting Areas
For your convenience and safety, we have special waiting areas throughout the facility. Please do not gather in the hallways or at the nurses' stations. You may also want to review our Visiting Hours and Policies.
We have volunteers who work in the Intensive Care waiting areas at specific times. Please check in, and give the volunteer the patient's name. If you leave the waiting area at any time, please let the volunteer know, in case we need to contact you.
Security
The VA NY Harbor Healthcare System has a Police Service at each Campus. Our officers provide 24-hour patrols of the facility and parking lots. For general police assistance call:
- Brooklyn Campus: 718-836-6600 x3549 or x1555
- Manhattan Campus: 212-686-7500 x3701
- St. Albans Community Living Center: 718-526-1000 x8501
Report all suspicious or criminal activity, vehicle accidents and personal property losses to the VA Police while on the facility grounds. In case of an emergency, dial 911 or:
- Brooklyn Campus: 718-836-6600 x3549 or x1555
- Manhattan Campus: 212-686-7500 x3700
- St. Albans Community Living Center: 718-526-1000 x8501
Because VA Medical Centers are federal property, all persons and bags are subject to search. In addition, no weapons, alcohol or illegal drugs are permitted.
Lost and Found
If you have lost any personal items during your stay, tell your health care team or call:
- Brooklyn Campus: 718-836-6600 x3549 or x1555
- Manhattan Campus: 212-686-7500 x3701
- St. Albans Community Living Center: 718-526-1000 x8501
Chapel
A non-denominational chapel is located at each Campus. Catholic, Islamic, Jewish and Protestant Services are held on a regular basis. Please contact the Chaplain Service for additional information or to speak with one of our chaplains:
- Brooklyn Campus: 718-836-6600 x3399, x3398, x3396 or x1088
- Manhattan Campus: 212-686-7500 x7016
- St. Albans Community Living Center: 718-526-1000 x3396
