Contact the VA NY Harbor Healthcare System - VA NY Harbor Healthcare System
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VA NY Harbor Healthcare System


Contact the VA NY Harbor Healthcare System

VA NY Harbor Healthcare System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.

Our administrative hours of operation are Monday through Friday 8 a.m. to 4:30 p.m. Emergencies are seen 24 hours a day, 7 days a week. Review our visiting hours and policies page for visitor hours. Call the following numbers for clinic hours:

  • Brooklyn Campus: (718) 630-3614 or (718) 836-6600 x4460
  • Manhattan Campus: (212) 686-7500 x3828
  • St. Albans Community Living Center: (718) 630-3614 or (718) 836-6600 x4460

Contacting a Patient

If you come to visit a patient, please see our maps for directions and parking locations. You may also wish to review our visiting hours and policies page.

If you would like to send a card, gift or flowers to a patient, the mailing address is:


Patient Name (Room #)
VA New York Harbor Healthcare System
Brooklyn Campus
800 Poly Place
Brooklyn, NY 11209
Patient Name (Room #)
VA New York Harbor Healthcare System
Manhattan Campus
423 East 23 Street
New York, NY 10010
Patient Name (Room #)
VA New York Harbor Healthcare System
St. Albans Community Living Center
179-00 Linden Blvd
Jamaica, NY 11425

For the location of an inpatient or their phone number, dial the medical center's main number.

Telephone Care Line

Please contact our toll-free Network 3 Nurses HelpLine at (800) 877-6976 if you are sick and wish to speak to a nurse, to verify an appointment, for medical advice or to get answers about your medication.

24 hours per day - 7 days per week

  • Within the metro area: (800) 877-6976
  • Outside of the calling area: (800) 877-6976

Evenings and Weekends

  • Dial the Network 3 Nurses HelpLine at (800) 877-6976

Schedule an Appointment

To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.

Patient Representative

If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.

Compensation and Pension

To speak with someone in compensation and pension, call the medical center main number

Release of Information

If you need to get information from your medical records, please contact our Release of Medical Record Office at (718) 836-6600 x3177.

Inquiry Routing and Information System

VA has established an inquiry routing and information system which provides answers to frequently asked questions. You may also use this system to submit a comment, question, or concern.

Former Prisoner of War Advocates

We are proud to have Former Prisoner of War advocates on staff. Veterans who are Ex-Prisoners of War who are seeking medical care and benefits information, please contact an FPOW Advocate. We are here to help you!

News Media

Members of the news media should contact our Public Affairs Officers:

  • Brooklyn/St. Albans Community Living Center: (212) 686-7500 x7199 x7108
  • Manhattan Campus: (212) 686-7500 x7199 x7108


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