Appointments - VA NY Harbor Healthcare System
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VA NY Harbor Healthcare System



Schedule a VA Appointment

There are many ways for Veterans to make health care appointments.

  • If you don’t have VA health care benefits, you can apply now. Apply for VA health care.
  • If you’re having a medical emergency, please call 911 or call the Veterans Crisis Line at 1-800-273-8255, then press 1.

Schedule an Appointment

By Phone

Follow the instructions on this page on how to make an appointment by phone at this facility.


VA now offers online appointment scheduling for some appointments. We hope to expand the number of VA facilities and types of appointments in the future.

If you have VA health care benefits, you can schedule your VA primary care appointments online if you:

With your online account, you’ll also be able to:

  • Track the status of requests
  • Send messages about requested appointments
  • Get notifications about appointments
  • Cancel appointments
Schedule a VA appointment online.

Upgrade your Existing Accounts

Extended Hours

To further improve access to care for Veterans, VA New York Harbor Healthcare System offers extended hours in its Primary Care, Women's Health and Mental Health clinics.

New York Campus
  • General Primary Care/PACT - Weekdays 4:30-6:30pm, Monday and Thursday. Saturdays 9am-12pm.
  • Women's Health PACT - Weekdays 4:30-6:30pm. Two Mondays every four weeks. One Saturday every four weeks 9am-12pm.
  • Mental Health - Thursdays 4:30-7pm. Saturdays 8am-1pm.

For an appointment, call Centralized Scheduling at (877) 877-9267.

Brooklyn Campus
  • General Primary Care/PACT - Wednesdays from 4:30pm-6:30pm. Most Saturdays per month from 8am-3:30pm.
  • Women's Health PACT - Second Wednesday of each month from 4:30pm-6:30pm.
  • Mental Health - Wednesdays from 3pm-6:30pm. Saturdays from 10am-2pm.

Veterans may call Centralized Scheduling at (877) 877-9267 to schedule an appointment during extended hours.

Centralized Scheduling

At VA New York Harbor Healthcare System, we have established a centralized scheduling number to assist you in getting an appointment without a long delay. Our goals are simple —

  • You should be able to see your primary care provider within 1-2 business days.
  • You should have faster access to specialty care.

If you received a postcard stating you need to make an appointment, please call Centralized Scheduling (877) 877-9267.

Changing Your Appointment

For a list of current appointments, call Centralized Scheduling (877) 877-9267.

If you cannot keep an appointment, please contact us as soon as you are aware you cannot make it. This allows us to reschedule you sooner and schedule one of your fellow Veterans for the original appointment date and time. Call (877) 877-9267 to reschedule.

Who to Call

To make an appointment with a particular clinic or service, call (877) 877-9267.

Information to Help You Decide about Where to Receive Your Care

VA has a regularly updated Access to Care website that provides useful information that can help you to decide the best VA location for you to receive your care. Before making an appointment, you can find out the following information for a VA location:

  • Wait times for primary care, mental health, and some of the commonest specialties
  • If same day services are available in primary care and mental health
  • If Telehealth is available in primary care and mental health
  • If it has an emergency room
  • Facility contact information
  • Veteran satisfaction scores
  • Quality information comparing each VA and local area non-VA healthcare facilities

VA is committed to give Veterans the access to care they need, when they need it. When you’re planning your care at VA, you can rely on us to give you the information you need to make informed health care decisions.


Centralized Scheduling