Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

VA NY Harbor Health Care System



Local Patient Access Data

Regularly updated patient access data is available for all VA Medical Centers and Community-Based Outpatient Clinics including average wait times, number of patients waiting for a scheduled appointment and number of patients that cannot be scheduled for an appointment in 90 days or less. To view this data, go to

Extended Hours

In order to further improve access to care for Veterans, VA New York Harbor Healthcare System has begun offering extended hours in its Primary Care, Women's Health and Mental Health clinics.

New York Campus
  • General Primary Care/PACT - Weekdays 4:30pm-6:30pm every Monday and Thursday. Every Saturday 9am-12pm.
  • Women's Health PACT - Weekdays 4:30pm-6:30pm. Two Mondays every 4 weeks. One Saturday every 4 weeks from 9am-12pm.
  • Mental Health - Thursdays from 4:30pm-7pm. Saturdays from 8am-1pm.

For an appointment, call Centralized Scheduling at 1-877-877-9267.

Brooklyn Campus
  • General Primary Care/PACT - Wednesdays from 4:30pm-6:30pm. Most Saturdays per month from 8am-3:30pm.
  • Women's Health PACT - Second Wednesday of each month from 4:30pm-6:30pm.
  • Mental Health - Wednesdays from 3pm-6:30pm. Saturdays from 10am-2pm.

Veterans may call Centralized Scheduling at 1-877-877-9267 to schedule an appointment during extended hours.

Centralized Scheduling

At the VA New York Harbor Healthcare System, we have established a centralized scheduling number to assist you in getting an appointment without a long delay. Our goals are simple —

  • you should be able to see your primary care provider within 1 to 2 business days
  • you should have faster access to specialty care

If you have received a postcard stating that you need to make an appointment, please call our centralized scheduling number at 1-877-877-9267.

Changing Your Appointment

For a listing of your current appointments, please call our centralized scheduling number at 1-877-877-9267

If you cannot keep an existing appointment, please contact us as soon as you are aware you cannot make your appointment. This will allow us to reschedule you sooner as well as schedule one of your fellow veterans for the original appointment date and time. Call 1-877-877-9267 to reschedule.

Who to Call

To make an appointment with a particular clinic or service, call 1-877-877-9267.


Centralized Scheduling