Customer Service - VA NY Harbor Healthcare System
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VA NY Harbor Healthcare System


Customer Service

Patient Advocates

Our campuses have highly-skilled patient representatives on staff who are eager to help you with your concerns in a timely manner.

Anthony White, Patient Advocate

Anthony White

Patient Advocate
212-686-7500 Ext. 7080

Juanita Jennings, Patient Advocate

Juanita Jennings

Patient Advocate
718-836-6600 Ext. 3510

Meko Glenn, Patient Advocate

Meko Glenn

Patient Advocate
212-686-7500 Ext. 7080

Louise R. Emanuel, Patient Representative

Louise R. Emanuel

Patient Representative
718-836-6600 Ext. 3308

Alternatively, you may contact us through e-mail using the VA National Inquiry Routing & Information System (IRIS).

Additional Contacts

Patient representatives serve as liaisons between patients and the medical center, act on the patient's behalf and help patients understand their rights and responsibilities.

For a listing of additional contacts, please visit our phone directory.

Additional Contacts

Service Partners

No matter which service you visit, you will always be able to find one of our many service partners. The service partner can address and resolve your concern at the point of contact.

Survey of Healthcare Experience of Patients

You may be contacted for feedback about your stay shortly after your discharge. Your comments help us to continue meeting our goal of providing quality health care to our veteran patients and family. It is important we have your correct phone number at time of discharge, especially if you will not be going to your own home.