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VA NY Harbor Health Care System

 

Visiting Hours

Campus visiting hours are based on the needs of the patient, and visitors are encouraged to discuss any special visiting needs with the unit's head nurse. There are different visiting hours for some of the wards which provide care for the seriously ill. Whenever possible and medically appropriate, the nurse will coordinate special visiting arrangements to meet patient and family needs. Call the facility for specific ward visiting hours and information:

  • Brooklyn Campus: 718-836-6600
  • Manhattan Campus: 212-686-7500
  • St. Albans Community Living Center: 718-526-1000

If you are unable to visit a patient personally, you may call the patient or send a card or gift.

Visiting Hours

Brooklyn Campus

Medical & Surgical Units
24 hours daily

Intensive Care Units
2 immediate family members or significant others may visit for 10 minutes/hour 24 hours daily. Special times if needed.

Wards
24 hours daily

Psychiatry Unit 15E
Weekdays 6-8pm
Weekends/Holidays 2-4pm

Psychiatry Unit 15W
Wednesdays 11am-8pm
Exceptions may be made.

Pharmacy Hours
888-207-2004

Clinic Hours
718-630-3614
718-836-6600 x4460

Manhattan Campus

Medical & Surgical Units
24 hours daily

Intensive Care Units
2 immediate family members or significant others may visit for 10 minutes/hour 24 hours daily.

Wards
24 hours daily

Psychiatry Units 17N & 17S
Weekdays 6-8pm
Weekends/Holidays 2-4pm
Exceptions may be made.

Pharmacy Hours
888-207-2004

Clinic Hours
212-686-7500

St. Albans Community Living Center

9:00am - 9:00pm (excluding CLC Palliative Care Unit A4)
CLC Palliative Care Unit A4 - 24 hours daily

Number of Visitors

A patient may receive no more than two visitors at a time. In the Intensive Care Unit, 2 visitors can see the patient for 10 minutes per hour.

Food and Beverages

Visitors may not bring food or beverages to patients without authorization from unit physicians or nurses.

Children Under 12 Years of Age

Children under 12 may not visit inpatients. Small children may wait in the waiting areas, provided an adult attends them.

In extreme circumstances, children under 12 may visit with the permission of the physician and the charge nurse. An adult must accompany children at all times.

Clergy

Members of the clergy are welcome to visit patients who are members of their particular religious group at any time at the discretion of the unit physicians or nurses. For information about chapel services for veterans and their families, visit the Chaplain Service page.

Exceptions

For the health and well-being of a patient, the attending physician may limit, restrict or deny visitation. We apologize for any inconvenience when this occurs, and appreciate your understanding that it may be medically necessary.

VA General Visitation Policy

The medical center respects the patient's right to make decisions about his or her care, treatment and services, and to involve the patient's family in care, treatment, and services decisions to the extent permitted by the patient or surrogate decision-maker. "Family" is defined as a group of two or more persons united by blood, or adoptive, martial, domestic partnership, or other legal ties. The family may also be a person or persons not legally related to the individual (such as significant other, friend or caregiver) whom the individual considers to be family. A family member may be the surrogate decision-maker, as defined in VHA Handbook 1004.02, if authorized to make care decisions for the individual, should he or she lose decision-making capacity or choose to delegate decision making to another. The medical center allows a family member, friend or other individual to be present with the patient for emotional support during the course of stay. The medical center allows for the presence of a support individual of the patient's choice, unless the individual's presence infringes on other's rights or safety, or is medically or therapeutically contraindicated. The individual may or may not be the patient's surrogate decision-maker or legally authorized representative. The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.